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Privacy Policy

Consumer Privacy Policy

 

Effective Date: 06/20/2011

We appreciate the trust you place in us when you purchase insurance from us and one of our companies. We are committed to protecting your nonpublic personal information ("personal information") and we value you as a customer.

To learn more about how we collect and use your personal information, please read the following notice.

Your Consent

By using this site, you agree to the terms of this Privacy Policy and the Terms of Use. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Sources of information about you

We collect personal information about you from different sources, including:

  • The information you provide when obtaining a verbal or email quote, or on applications or other forms (such as your name, address and Social Security number)
  • Your transactions with us, our affiliates or others (such as your payment history and claims information)
  • The information we receive from a consumer reporting agency or insurance support organization (such as your credit history, driving record or claims history)
  • Your insurance carrier (such as updated information pertaining to your account)

Our use of your personal information

We only disclose personal information about our customers and former customers as permitted by law. Generally, this includes disclosures to third parties to effect, administer or enforce your transactions with us, or in connection with servicing your insurance policy. These third parties may include independent insurance companies, or rating software,used by us to sell and service insurance products. We may also receive information from  independent contractors (such as automobile repair facilities and property inspectors), independent claims representatives, insurance support organizations, auditors, attorneys, courts and government agencies. We may also disclose your personal information to other financial institutions with whom we have joint marketing agreements. Before disclosing your personal information, we require these parties to enter into an agreement with us that includes a confidentiality provision.

We may also share information about our transactions (such as payment history and products purchased) and experiences (such as claims made) with you within the  family of insurance companies we use. We do  not sell your personal information to others and we do not provide your information to third parties for their own marketing purposes.

The independent insurance agents and brokers authorized to sell Safeco products and services are not Safeco employees and are not subject to Safeco`s Privacy Policy. Because they have a unique business relationship with you, they may have additional personal information about you that Safeco does not have. They may use this information differently than Safeco. Contact your Safeco agent or broker to learn more about their privacy practices.

Information about our web site.

The following provisions apply to your use of our web site.

Information collected

We collect personal information (for example, name, address, e-mail address) on our web site only when you voluntarily provide it to us. Only your domain is recognized when you visit our web site; your individual e-mail address is not. The web analytics services we use may anonymously and automatically record the date and time you access our web systems, your location (if enabled on your phone, mobile, or computer device), and the Internet Protocol (IP) address of the web site from where you came (if any). It may also track the pages you viewed on, or pages or functions you accessed from, our web site. These statistics help us to better understand how our web site is being used and what we can do to make it more useful to visitors and users. The information that we collect is used to improve the content of our web site and to improve our service to you and other consumers.

Information sharing and use

We does not sell information about you to others. If you only browse our web site, and do not supply any information, you will not receive unsolicited e-mail, telephone calls, or other marketing materials from us as a result of your visit.

When you make changes to your account or request more information about our products, we may forward information that you supply to us to your insurance company or broker. We do this so they can service your account or contact you with additional information about our products.

Cookies

Our web site sends cookies to your computer. We use cookies to carry forward information you entered on one page to other pages you visit. The data in the cookies we serve can be used only by our web site and do not contain your personal information. Our cookies do not read data from your computer's hard disk or other web sites' cookies.

We does not serve or use cookies that store and track your visits to other web sites.

Browsers & Security

We may use Secure Socket Layer (SSL) encryption technology on some of the pages in our web site. SSL protects information as it crosses the Internet. When using our web site, you can tell if you are visiting a secure area by looking at the padlock symbol at the bottom of your browser screen. If it is "locked," you have a secure session.

We have security measures in place to protect the loss, misuse, and alteration of your personal information. Our servers are located in the United States of America and are designed to prevent unauthorized access.

Links to other sites

AmericanEagleInsurance.com and it's affiliate sites (such as AEAgent.com and others)  contain links to third party web sites. These web sites are not under our direct control, and they may collect information about you that we do not. We are not responsible for the privacy practices or the content of linked web sites. This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

Protecting your personal information from unauthorized access

We maintain physical, electronic and procedural safeguards to protect your personal information.

Our employees are authorized to access customer information only for legitimate business purposes.

Your medical information

If we obtain medical information about you, it is done only in connection with specific claims, or applications for coverage.

We will not use or share personally identifiable medical information for any purpose other than the administration of your claim or application for coverage or as otherwise disclosed to you when the information is collected.

Reviewing Your Information

You can request a copy of the information about you that we have in our files to review it for completeness and accuracy. Your request must be in writing. Please contact our office for a mailing address. Within 30 business days (or as required by law) of receiving your written request, we will send you the information.

Changes to this Statement

Please be aware that we may periodically update or revise this Statement. Please check our Consumer Privacy Statement frequently for changes.